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Apple is utilizing an inner chatbot to assist its staff “prototype future options, summarize textual content and reply questions based mostly on information it has been skilled with,” says Bloomberg’s Mark Gurman in Power On right now.
Apple hasn’t been sure what it needs to do with its Apple GPT chatbot undertaking on the customer-facing aspect but, however Gurman’s report shed some gentle on no less than its inner chatbot makes use of. In response to the publication, Apple is taking a look at methods to broaden the usage of generative AI inside its group, with one chance being giving the instrument to its AppleCare help employees to higher assist clients coping with points.
The warning is affordable. Firms like Apple and Samsung have reportedly instructed their staff to not use chatbots due to the potential for leaked info, and their “hallucinations” that produce false info may be devastating prefer it was for a lawyer who used ChatGPT to create a quick that was filled with totally fabricated cases.
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