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Innovaccer introduced Wednesday that it had bought a 100% stake in Cured. This provides greater than 20 well being programs and digital well being purchasers to its portfolio.
WHY IT MATTERS
As a part of the acquisition Cured’s three cofounders – Andrew Sawyer, Ashmer Aslam and Rohit Narayan – will assume management roles inside Innovaccer.
Innovaccer was seeking to improve its give attention to enhancing affected person experiences and transfer from encounter-based care to experience-driven care, mentioned Abhinav Shashank, cofounder and CEO, in a press release.
“Cured was the right match, with a group that shares our ardour and modern mindset and a compelling method to disrupt healthcare [customer relationship management],” he mentioned.
Sawyer, additionally Cured’s CEO, agreed that synergy fueled the transaction.
“With our library of over 80 curated, healthcare-specific journeys and [artificial intelligence]-enhanced propensity fashions, mixed with Innovaccer’s Contact Middle and industry-leading client knowledge platform, we will actually speed up innovation to remodel the affected person expertise – an space lengthy overdue for enchancment and missing healthcare knowledge and context by conventional CRMs and affected person engagement options,” he added.
Innovaccer mentioned Cured’s present clients – UCHealth, VCU Well being, Sutter Well being, HonorHealth and others – can anticipate uninterrupted service and help through the transition.
THE LARGER TREND
In August, Innovaccer formally launched its AI assistant for healthcare, so as to work with its Healthcare Expertise Platform, which was awarded Best in KLAS for 2023 within the knowledge and analytics platforms class.
Known as Sara, the AI automates workflows, generates insights and conversationally help for healthcare leaders, clinicians, care coordinators and contact-center representatives.
At an organization keynote, Kanav Hasija, Innovaccer cofounder and chief product officer, mentioned that AI deployment throughout the corporate’s 4 platforms may take “high-quality, low-cost, patient-centered care to the subsequent degree.”
ON THE RECORD
“This acquisition completely enhances our ahead technique, which revolves round three central pillars: Worth, transitioning from fee-for-service to value-based care; Expertise, transferring from encounter-based care to experience-driven care and Productiveness, shifting from burnout to AI-driven productiveness,” Shashank mentioned in a press release.
Andrea Fox is senior editor of Healthcare IT Information.
Electronic mail: afox@himss.org
Healthcare IT Information is a HIMSS Media publication.
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